What's New at OLL Academy

Owns end-to-end organic growth strategy across search and social channels — including technical SEO, on-page and off-page optimisation, keyword and intent mapping, content-led growth strategy, and social media amplification (primarily LinkedIn). Works cross-functionally with content, design, and product teams to drive topical authority, improve organic visibility, and convert traffic into leads. Tracks and reports performance through Google Analytics, Search Console, and Ahrefs/SEMrush. KPIs: organic traffic growth, keyword ranking improvements, domain authority trajectory, CTR and conversion rate from organic channels, LinkedIn follower and engagement growth, technical SEO audit resolution rate, content publishing cadence adherence.

Supports end-to-end organizational research projects from initiation to publication; coordinates with industry experts and academic cohorts; assists in research execution, synthesis, documentation, and report/paper preparation. Validates learning content and tools for accuracy, structure, and alignment before publishing on OLL platforms. Maintains task updates, documentation, and workflows using digital tools (ClickUp/Sheets). KPIs: research deliverable quality, content accuracy rate, stakeholder coordination effectiveness, task completion timeliness, documentation standards adherence.

Leads timeshare operations; drives strategy, manages P&L, ensures growth, develops teams. KPIs: Revenue >$30M, occupancy >85%, owner satisfaction >4.8/5, retention >92%, sales efficiency >target, employee engagement >85%.

Drives timeshare marketing; generates leads, manages campaigns, analyzes performance, supports sales. KPIs: Lead generation >500/month, campaign ROI >4:1, tour conversion >25%, cost per tour <$200, brand awareness >65%, digital engagement >8%.

Manages timeshare maintenance; oversees facilities, ensures quality, controls costs, manages teams. KPIs: Unit readiness >98%, owner satisfaction >4.7/5, maintenance cost <target, work order completion >95%, safety compliance 100%, team productivity >88%.

Manages owner relations; handles escalations, develops programs, drives retention, ensures loyalty. KPIs: Owner satisfaction >4.8/5, retention >90%, NPS >75, escalation resolution >95%, referrals >25%, program engagement >70%.

Coordinates timeshare tours; schedules presentations, manages flow, ensures experience, supports sales. KPIs: Tour capacity >95%, wait time <15 mins, tour satisfaction >4.6/5, gift fulfillment 100%, show rate >80%, tour quality >92%.

Serves timeshare owners; handles inquiries, manages reservations, resolves issues, ensures satisfaction. KPIs: Owner satisfaction >4.7/5, reservation accuracy >99%, response time <4 hrs, issue resolution >90%, retention rate >85%, positive feedback >88%.

Sells timeshare ownership; generates tours, presents offerings, closes sales, builds relationships. KPIs: Tours >100/month, closing rate >20%, sales volume >$1M/year, satisfaction >4.5/5, referrals >15%, compliance 100%.

Leads corporate hospitality; drives strategy, manages P&L, develops partnerships, ensures growth. KPIs: Revenue >$20M, profit margin >25%, client satisfaction >4.9/5, account retention >95%, market leadership >30%, team engagement >88%.